Need help? Call 1-800-730-0901

About Index

click here for previous page click here for next page

Index Computer Remarketing:

was formed to fill a "niche" of providing computer parts to the computer maintenance industry. Customers and their needs have grown, and IndexComputer.com has kept the pace. Our home is a state of the art facility two miles from Fort Lauderdale International airport, where we maintain a large inventory of spare parts, notebooks, servers, desktops, monitors, printers, POS and much more.

IndexComputer.com is the largest IBM™ after-market provider in north and South America. Concentrating mainly on the IBM™, but the sales staff is also qualified to assist with any HP™, COMPAQ™, TOSHIBA™ and SONY™ needs, for either the latest in cutting edge technology or hard-to-find discontinued (out-of-production) parts.

Each member of our Sales & Technical staff has on the average 11 years experience in the pc computer and computer replacement parts industry. Additionally, our in-house service department offers dependable repairs and tech support on all system boards, controllers, notebooks and equipment that IndexComputer.com sells. Personal attention, commitment and customer satisfaction is a priority.

technical staff working in a machine
  • Knowledgeable Sales Staff.
  • Extensive Inventory.
  • All Parts are Quality Tested and Certified.
  • Careful foam injection Packaging.
  • No Minimum Quantity Orders.
  • Same Day Shipping.
  • All Parts are Guaranteed.
  • Multi-vendor service.
  • Shipping until 6:30pm EST.

Business Company Overview

IndexComputer.com was founded in 1992 providing computer parts to the computer maintenance industry. Our state of the art facility two miles from Fort Lauderdale International airport, where we maintain a large inventory of spare parts, notebooks, servers, desktops, monitors, printers, POS and much more. We are a stocking source provider for many Original Equipment Manufactures (OEM) products, specializing in IBM™, HP™, COMPAQ™, SONY™ & TOSHIBA™. In an effort to provide products on an immediate basis to our customers, our main goal is to provide in-stock parts from our vast inventory on an immediate basis. In March of 1999, as part of our expansion, we have relocated our HQ and main warehouse to a larger location. In doing so, we are now able to house an expanded growth of inventory and provide extended hours of shipping, as well as, faster response time for counter-to-counter service.

Partnership

In addition to winning the yearly bid with GE™ for exclusively supplying IBM™ equipment, IndexComputer.com has also created a relationship with Unisys™, Decision One™, Wang-Global™ and many more. We have been providing these third-party maintenance companies with complete computer systems as well as stock parts. In Florida, Charter Schools have benefited by this due to the fact that a service contract was not necessary by employing their own in-house technicians and supplying all necessary parts.

Transportation and Operation

Currently contracts with FedEx™, UPS™, Airborne™ and Roadway Package Service™, expedites hundreds of shipments a day. On-line computer systems that we have are producing labels as well as tracking information that is quickly recorded to our order system. We ship packages weighing from 1 lb. to palletized truck orders.

Information Technology/Decision Support Capabilities

Recently, IndexComputer.com's IT capabilities were completely renovated as of March, 2000. New software systems are being installed for such needs as: Transportation management, consolidation and routing and material tracking. Furthermore we have just recently gone into contract with a new software company to re-vamp our entire system and update it using the latest Microsoft's™ SQL's database software available.

logo inside the principal office on the wall

Repair Capabilities

  • We offer in-house repair facilities at component level.
  • Turnaround time averages two to four days.
  • All repairs are followed by a 180 day warranty on parts & labor.
  • No charge for non repairable parts.

Return Process

Return Policy is as follows: (RMA for Returned Material Authorization)

  • All RMA's will be voided after 10 days from issue date.
  • RMA packages must be received on or before the expiration date. All others will be refused and returned to customer.
  • RMA number must be issued by the customer's sales representative and serial number shall be verified prior to RMA number issued.
  • Items returned in good working condition may be subject to a 20% restocking fee.
  • Customer is responsible for all shipping charges on returned items.

Exchange/Core Credit

IndexComputer.com currently offers a Repair/Exchange program on certain items determined by the sales representative only prior to purchase orders being placed. Exchange item must be returned within 30 days of issuing R/E number. Invoices will reflect prices after item has been returned.

Warranty

IndexComputer.com reserves the right to decline warranty repairs of equipment in the event of damage resulting from the following: Accident; negligence; misuse of equipment; failure due to power shortage or over voltage due to natural causes (adverse weather conditions or lighting).

Facilities & Office in Fort Lauderdale

Over 120 brands and manufacturers in Index' inventory, amongst which there is:

repacement parts for  ACER  repacement parts for  TOSHIBA repacement parts for  APPLE repacement parts for  SONY repacement parts for  IBM repacement parts for  LENOVO repacement parts for  DELL  repacement parts for  COMPAQ repacement parts for  HP    repacement parts for  GATWAY repacement parts for  GATWAY INTEL  repacement parts INTEL AMD  repacement parts AMD SEAGATE repacement parts SEAGATE HITACHI repacement parts HITACHI FUJITSU repacement parts FUJITSU western-digital repacement parts western-digital sandisk repacement parts sandisk SEAGATE repacement parts Linksys LEXMARK repacement parts LEXMARK EPSON repacement parts EPSON XEROX  repacement parts XEROX APC repacement parts APC CISCO repacement parts CISCO 3COM repacement parts 3COM BELKIN repacement parts BELKIN netgear repacement parts netgear